Technology Solutions
Tailored to Your Business
Whether you're a growing SMB or an established enterprise, we have a solution package designed around your needs and budget.
Choose Your Starting Point
Choose the plan that moves your business forward.
Core
- Unlimited email support (business hours, Mon–Fri)
- Remote troubleshooting & issue resolution
- AI ticket triage & management
- Access to self-service portal & documentation
- 24/7 system monitoring & alerting (RMM)
- Automated Microsoft patch management
- Ticket tracking & monthly service reporting
- Phone & chat support
- After-hours support
- Onsite visits
- Projects & installations
- Security add-ons (EDR, email filtering, backup)
- 3rd party vendor support
Enhanced
- Live phone & chat support (business hours, Mon–Fri)
- Priority ticket queueing (1hr SLA response)
- Faster escalation to Level 2 & 3 senior technicians
- Quarterly service review & recommendations
- After-hours support
- Onsite visits
- Projects & installations
- Security add-ons (EDR, email filtering, backup)
- 3rd party vendor support
Premium
- 24/7/365 live phone, chat & email support
- After-hours & emergency response included
- Discounted rates for projects
- Flat rate system installations
- Dedicated account management
- Onsite visits
- Projects & installations
- Security add-ons (EDR, email filtering, backup)
- 3rd party vendor support
Every Managed IT package delivers core security and proactive patching from day one, with protection that scales as you grow. Plus, each plan includes a full Network & Security Audit to identify vulnerabilities early so you stay secure, confident, and ahead of threats.
Solving Your Biggest
IT & Cyber Security Challenges
Beyond managed services, we offer targeted and customizable solutions for the most common IT challenges facing Ontario businesses today.
Zero Trust Security
Implement a zero-trust security architecture that verifies every user and device, every time. Protect your business as your team works from anywhere.
Cloud Migration
Seamlessly move your on-premise infrastructure to the cloud. Azure, Microsoft 365, and hybrid solutions designed for your business continuity.
Business Continuity
Comprehensive disaster recovery planning and automated backup solutions that keep your business running through any outage, breach, or natural disaster.
Security Awareness Training
Turn your employees from your biggest security risk into your strongest defense. Phishing simulations, training modules, and ongoing education programs.
VoIP & Communications
Modern cloud-based phone systems that integrate with Microsoft Teams. Better call quality, lower costs, and full mobility for your team.
IT Compliance & Auditing
Meet your industry's regulatory requirements. We provide gap analysis, policy development, and ongoing compliance monitoring for PIPEDA and beyond.
Not Sure Where to Start?
Our network assessment identifies exactly where your risks and opportunities are. Book yours today.
Book an IT Assessment